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Trying to understand and manage your relationships with your customers and partners is a phenomenally complex task. While attempts to better understand your customers are necessary elements of any business strategy, they demand the input of the entire organization. Without Program Management principles to guide this effort, you're unlikely to get the results you need. Inforte's Program Management approach involves the establishment of a governing body - a Program Management Office, or PMO - in service of this strategy. Inforte specializes in the development of the Value-Driven PMO, which revolves around the needs and motivations of the customer. Value-Driven PMOs excel at the following essential tasks: - Reducing project cycle times
- Balancing the strategic and technological mix in a portfolio
- Providing executives with decision support tools (dashboards)
- Tracking and reporting progress
- Developing intervention strategies for project issues
- Implementing, overseeing and enforcing management methodology
- Prioritizing the project portfolio
Our Program Management services specialize in developing Value-Driven PMOs within our clients' organizations. We participate as active members of the PMO, ensuring maximum value to the company's stakeholders and customers. We have tightly integrated our Program Management services with other CRM capabilities, including strategy/process operations, technology delivery and organizational change services. Our comprehensive capabilities ensure the proper mix of relationships and emphases in your organization's Program Management. With Inforte's help, you can implement enterprise-wide initiatives designed to optimize efficiency, ensure successful delivery and drive lasting value. To discuss your organization's unique challenges with one of our experts, contact us at
marketing@inforte.com.
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